Salesforce & Support Hub

Incident Report for Action for Children

Resolved

This incident has been resolved.

Posted Apr 03, 2025 - 15:12 BST

Monitoring

The issue should now be resolved, please refresh your browser if you're still experiencing issues. We will continue to monitor the status over the next few hours.

Posted Apr 03, 2025 - 12:28 BST

Identified

The issue has been identified and we're working with the vendor to have it resolved within the next hour.

Posted Apr 03, 2025 - 12:06 BST

Investigating

Please be aware we are currently investigating an issue with Salesforce which may impact access to Support Hub, CMP and some other services.

Posted Apr 03, 2025 - 11:37 BST

This incident affected: Systems (Salesforce/Remedyforce EU12).