Issue with the creation of new e-Aspire/DCF Pin Sites

Incident Report for Action for Children

Resolved

This incident has been resolved.

Posted Apr 08, 2026 - 07:04 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 07, 2026 - 15:52 BST

Investigating

We are currently experiencing an issue where the creation of new DCF Pin sites is being held back when a new referral is added to e‑ASPIRE.
However, existing DCF Pin sites remain accessible and are working as normal. The issue is under investigation.
We will provide a further update later today or first thing tomorrow.

Thank you for your patience.

Posted Apr 07, 2026 - 12:28 BST

This incident affected: Systems (DCF).