e-Aspire unavailable

Incident Report for Action for Children

Resolved

Dear All, Issue that prevented staff access e-Aspire has been resolved. users will be able to access e-Aspire as normal now. If you have any further queries related to e-Aspire/DCF, Please raise a ticket with the CIS team via Remedy Force - Thanks

Posted Oct 02, 2023 - 15:29 BST

Investigating

Afternoon All, Please be advised we’re currently investigating an issue that is preventing users access to e-Aspire.
This issue does not extent to Digital Case Files ( DCF) , You may access DCF via THOMAS quick links. As soon as access to E-Aspire is restored will update you.

Thank you for your patience.

Posted Oct 02, 2023 - 15:08 BST

This incident affected: Systems (E-Aspire).